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When I went to Lion it didn’t work very well, compared to a clean install of Lion I did later. #FIRESTORM VIEWER CLEAN INSTALL WINDOWS 7 UPDATE#As a long time PC tech/nerd i wanted to do a clean install rather than just update over it. It was a bit of a chore to get this to install on my Two year old mac. #FIRESTORM VIEWER CLEAN INSTALL WINDOWS 7 DRIVERS#Be sure to download and install the proper drivers for your Video GPU (Graphics Processing Unit) and will come with OpenGL. This is why Second Life is cross platform since it dosen’t rely on Microsoft. Windows does NOT come with OpenGL since it’s open source and Microsoft is not allowed to distribute it with a comercial product like Windows. ![]() One last thing about Window 8, or any fresh instal of Windows. So it’s best if you leave compatibility mode on if you have alts and want to log them on, or it will fail. It only seems to fail when logging in with the viewer for the first time after a clean install. Oddly enough if you turn off the compatibility mode after you have successfully logged in, Phoenix will still work. So you don’t need a copy of windows 7 laying around or installed to use this. Keep in mind this is compatibility mode, not any sort of virtualization mode. Right click the icon for Phoenix, compatibility tab, and Checkmark compatibly mode so it’s enabled, and choose windows 7. Quick answer to fox this? Set compatibility mode for the Phoenix Viewer shortcut to Windows 7. Installed Phoenix and it crashes on login. Installed it, updated it, installed drivers, bla bla bla. #FIRESTORM VIEWER CLEAN INSTALL WINDOWS 7 UPGRADE#So I did a clean install of Windows 8, zapped my boot HDD clean by deleting partitions and installed Windows 8 from a DVD image i burned (which upgrade assistant creates for you). It did not see Phoenix viewer as being incompatible nor much of anything i had as incompatible Most of the things listed as incompatible was ironically microsoft software. I used the Windows Update Assistant app that scans your system looking for hardware AND software incompatibilities. #FIRESTORM VIEWER CLEAN INSTALL WINDOWS 7 FULL#At that time I didn’t really care since I wasn’t using Windows 8 on a PC I used full time, and it was a “Preview” version of windows and would likely had been a bug that would probably work it self out once the retail version of windows 8 is released. It’s hard to do any support on an unofficial operating system that can change drastically from beta form to official releases. I’ve told the Phoenix Team about this months ago when Win8 was still in “preview” and they don’t seem to care. It will either just hang there not progressing with the login or crash with an odd error message I’ve never seen before. While it installs fine and launches fine, it will fail during login. Phoenix doesn’t run properly in Windows 8. I my self have been using the consumer preview since last spring on a secondary desktop PC. I’m sure a lot of users have switched up to windows 8 over the past week. Make a new folder on your desktop so you can find it easier when it’s time to restore after you’ve done your clean install. Create a backup of your settings, and user login/passwords (they are encrypted alts included) and save it. Make a backup of settings from Preferences – Backup if you’re still running 4.4.2. Which probably explains why most ppl using the alpha 圆4 build are seeing a vast performace increase vs the last version. So assuming you’ve never ran it before, it will already be a clean install. Please note the new ALPHA 圆4 viewer doesn’t need a clean install since it installs on a separate path, as well as unique system folders for settings and cache. #FIRESTORM VIEWER CLEAN INSTALL WINDOWS 7 HOW TO#This link explains how to do a proper clean install of Firestorm viewer. You may need to un-hide system folders to do so (notably the \appdata folder in windows). You need to dig into your system files and delete where the user data, and cache files are located to be a proper “Clean” install. What is a clean install exactly? It is NOT just running the uninstaller app first, and then running the new installer. This is why we always recommend a “ CLEAN install” when updating to a new viewer that has changed this much. User settings, texture cache, and inventory cache will not be compatible, with the newer viewer so you must clear this out. There have been HUGE HUGE changes from 4.4.2, to the public beta release of 4.5.1. 90% of all of this craziness is due to NOT doing a proper clean install of the viewer. Like clock work, the moment there’s a new version of firestorm posted, people come into Firestorm Support English (FSE) group and complain about weird happenings and other odd behaviors in the viewer. ![]()
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